News and Articles from BPO

More News & Articles                                                                                   Latest News >>   GramIT: Taking BPO services to villages (Jan 2007) Wipro back on BPO deal street with $50-m chest (Jan 2007) Kuoni takes visa facilitation BPO model abroad (Jan 2007) UK Outsourcing Giant Acquired by US Equity Firms (Jan 2007) Singapore Airlines, Wipro discuss BPO deal (Jan 2007 ) SlashSupport wins Nortel tech services deal (Jan 2007) Outsourcing gets fishy (Jan 2007) Rakesh Jhunjhunwala picks up stake in Inventurus (Jan 2007) It's family first at tech cos & BPOs (Jan 2007) Cobra Legal Solutions enters into Chennai (Jan 2007) Avoiding Common Outsourcing Pitfalls (Jan 2007) Live Chat Customer Service: End of the 'I'm on Hold' Era (Jan 2007) i-flex writes program for big BPO play (Jan 2007) BPOs on call even during holiday season (Jan 2007) Taiwan quake causes tremors in Indian BPOs (Dec2006) Speculation over EDS offer hike for Mphasis (Dec2006) Infosys BPO to target hospitality industry (Dec2006) H'bad police cares for BPOs during X'mas (Dec2006) BPO hubs claim top slots in inflation charts, metros lag (Dec2006) Sutherland India to hire over 3000 next year c IT pros dance their way out of stress (Dec2006) BPOs have right to union: ILO (Dec2006) Evolving virtual representative spooks BPOs (Dec2006) Outsourcing Due to US Skilled Worker Shortage (Dec2006) Synygy plans to double headcount here (Dec2006) Illegal Web calls by BPOs face axe (Dec2006) TCS, Wipro bid for C&W's outsourcing agreement (Dec2006) Outsourcing: India a big threat to UK (Dec2006) Infosys BPO sees exit at top deck (Nov2006) OnTrac launches Xcelerate programme for BPO industry (Nov2006) Pakistan may beat India in educational outsourcing (Nov2006) Genpact, India's top BPO employer (Nov2006) BPOs offer education bait to staff (Nov2006) Helpdesk calls on the rise: Cisco Study (Nov2006) BPO cos not worried over Democrat win (Nov2006) MP gives go ahead to Genpact delivery centre (Nov2006) NYC stops online tutoring from India (Nov2006) Sutherland expands Global BPO operations (Nov2006) Documentary aired in UK, probe begins (Nov2006) Aussie banks support 'offshoring' to India (Nov2006) 600 BPOs in UK targeted by data thieves (Nov2006) Delhi among top hubs for outsourcing (Nov2006) Indian cities best for outsourcing: Survey (Nov2006) Nasscom test for BPO job seekers to start in Rajasthan (Nov2006) No outsourcing teaching, rules NY dept (Nov2006) Outsourcing As A Slur (Oct2006) Outsourcing units can't be clubbed for EPF: HC (Oct2006) Hinduja TMT buys US-based BPO co (Oct2006) Left seeking call centre comrades to set up unions (Oct2006) Kannada activists mar start of Bangalore IT.in (Oct2006) International: BBC outsources work to India (Oct2006) Oz staff refuse to train Indians (Oct2006) Data theft is a growing problem, admits British official (Oct2006) Satyam's net profit up 29 pct in Q2 (Oct2006) 'Efficiency key driver for outsourcing' (Oct2006) Microsoft Buys CRM Communications Firm Colloquis (Oct2006) Insurance offshoring revenues to touch $2 bn (Oct2006) Engineering services: Big outsourcing opportunity (Oct2006) Philippine BPO unit buys Integreon (Oct2006) US, 'huge beneficiary' of BPO: Friedman (Oct2006) Bole toh, these Munnabhais grab IT, BPO jobs (Oct2006) IT, BPOs cook up Indian culture curry (Oct2006) Guj BPOs hire more from small towns (Oct2006) Aussie bank may move 300 jobs to India (Oct2006) Litmus test for BPO candidates on accent (Oct2006) Indian BPOs face ID theft fire in UK (Oct2006) Sex & BPO: cos plan tests for drug abuse (Oct2006) Bandh fails to disconnect Bangalore BPOs (Oct2006) Help us fixing corrupt BPO staff, Nasscom tells Channel 4 (Oct2006) BPOs may process 30% US bank deals by 2010 (Oct2006) Outsourcing vs. Establishing Captive Facilities Offshore (Oct2006) UK media to air desi BPO scandalsss (Oct2006) 'India's info security needs further tightening' (Oct2006) American firms offshoring the lawyers (Oct2006) RCoVL to open 1k-seat call centre (Sept2006) Accenture arm to double its global headcount (Sept2006) HOV Services lists at Rs 200 on BSE (Sept2006) SAP upbeat on BPO segment (Sept2006) BPOs wake up to occupational hazards (Sept2006) Fast refunds woo BPOs to service tax counters (Sept2006) It's a 100-hr hiring session at Nipuna (Sept2006) Cambridge starts ops from new facility (Sept2006) BPO executive sells data to Dawood Ibrahim gang (Sept2006) Saurashtra ready for a brush with BPOs (Sept2006) Olympus calls on Quatrro with $100-m investment (Sept2006) Murder of IBM BPO staffer: 8 booked (Sept2006) Wipro named world's top BPO (Sept2006) Patent outsourcing hot in the LPO industry (Sept2006) Alarm bells ring for BPOs again (Sept2006) BPOs open more doors to women (Sept2006) Aviva to send 1,000 jobs to India (Sept2006) When Marx meets midnight warriors (Sept2006) Enrol in a BPO varsity (Sept2006) Affinity Express: Embroidered success (Sept2006) Not in the pink of health (Sept2006) BPO girl arrested for using US credit cards (Sept2006) OfficeTiger to up headcount by 25% (Sept2006) Aussie firm to outsource jobs to India (Sept2006) Old is new again at churn-wary BPOs (Sept2006) Hinduja TMT to demerge IT/ITES biz (Sept2006) The Thorny Cultural Thicket of Outsourcing (Sept2006) Apollo Health Street acquires US firm for $31 mn (Aug2006) Journalism catches outsourcing's fancy (Aug2006) Jobs flow between India and US (Aug2006) Telstra outsources jobs to India (Aug2006) Trako Solution to track call center vehicles (Aug2006) Look who's calling....it's trouble! (Aug2006) British data stolen from Noida BPO (Aug2006) Lack of skills may spoil outsourcing party (Aug2006) BPO revenues to cross $9 bn: F&S (Aug2006) BPOs follow RAGs route to stop attrition (Aug2006) Lack of skills may spoil outsourcing party (Aug2006) Epicenter hits a rough patch (Aug2006) Outsourcing story keseps getting bigger (Aug2006) IT Outsourcing Slowing Down (Aug2006) Genpact opens second centre in Jaipur (Aug2006) KPO start-up in global excellence list (Aug2006) 3 tips to solve thorny BPO issues (Aug2006) WNS debuts on NYSE with a ring (Aug2006) Fiction not part of Indian BPO story (Aug2006) Wipro BPO seen scouting for overseas buyout. (Aug2006) Transworks kick starts domestic operations (Aug2006) Call centres: Hot themes for books, films (Aug2006) The future of call centres (Aug2006) Why Indian BPOs have changed (Aug2006) Now, Indian hospitals begin to outsource (Aug2006) Now, desis train UK call centre workers (Aug2006) 24/7 Customer named world's best call centre (Aug2006) Outsourcing in engg $40 bn opportunity: Nasscom report (Aug2006) BPOs now turn to analytics (Aug2006) Talent crunch may dim KPO sector prospects (Aug2006) BPOs now turn to analytics (Aug2006) Call centres? No, say Indian IT majors (Aug2006) IT firm born in less than an hour! (Aug2006) EXL cuts Nasdaq IPO size (Aug2006) Legal process outsourcing: 79,000 jobs on offer ! (Aug2006) IT recalls peaking, Apple the latest (Aug2006) Orange to shut UK call centre, create 300 more jobs in India (July.2006) Manpower crunch, quota politics may spoil BPO party (July.2006) LeT mission: Get info on BSE, BPOs, minister (July.2006) Look into BPO crimes, Assocham writes to 3 CMs (July.2006) B'lore BPO murder: Kishore confesses to crime (July.2006) Piggy-back on outsourcing (July.2006) Colleague of murdered call centre employee arrested (July.2006) India's back office BPOs move upfront (July.2006) Now, India a hub for design outsourcing (July.2006) BPO boom going bust? No way! (July.2006) IBM Daksh wins back old staff (July.2006) Court implicates UK firm for deserting staff (July.2006) European IT firms reignite growth through offshoring (July.2006) Infosys BPOwalas to take bus (July.2006) BPOs may soon run into tax trap (July.2006) IT cos to face shortfall of 5 lakh pros by 2010 (July.2006) Senior lawyers game for LPO ride (July.2006) Night shifts in BPOs cause ageing (July.2006) Genpact may have BPO unit in Bhopal (July.2006) Overcoming Integration Headaches in the Call Center (July.2006) Poor HRD in Indian Call Centres: Study (July.2006) BPOs put up a brave face after blast (July.2006) Now, grab appointment letter in 1 hr (July.2006) HeroITES launches new system (July.2006) Indian BPO industry projected to $8.5 bn (July.2006) HCL launches cost cutting tech solutions for BPOs (July.2006) Satyam rated No. 2 outsourcing vendor (July.2006) Gate net falls 26 pc in Q1 (July.2006) Today's crisis, tomorrow's opportunity (July.2006) India is still the top BPO spot in Asia (July.2006) British firm shuts shop in Bangalore (July.2006) Nasscom to study outsourcing potential (July.2006) EXL Service acquires Inductis in cash and stock deal (July.2006) More Australian jobs coming to India (July.2006) India still hot favourite for call centre biz: Study (July.2006) Canadian lawyers eye Indian KPOs (July.2006) Baxy Infosol to double headcount (July.2006) Celebrations there, off-day here (July.2006) Home-office: Bridge the gap (July.2006) BPO can't be the only engine to drive growth (July.2006) LogicaCMG wins €70-m outsourcing contract (June.2006) India is the place to be now, says sales guru (June.2006) Hide & seek: BPOs keep police out of staff issues (June.2006) HSBC staffer arrested for data theft (June.2006) Medical diagnostics: Next BPO wave (June.2006) UBS opens BPO service centre in Hyderabad (June.2006) SBS targeting $550 mn Singapore BPO mkt (June.2006) BPO staff get a kick as England play ball (June.2006) TransWorks acquires Minacs for $125 million (June.2006) Croat Pliva opens research center in India (June.2006) Closure of Apple's B'lore centre sparks BPO debate (June.2006) HeroITES in buyout talks in US and UK (June.2006) India, China top Asian outsourcing destinations (June.2006) TCS evaluating Vertex bid, may raise debt overseas (June.2006) Integreon to set up another centre here (June.2006) Powergen to shut Indian call centres (June.2006) Are Indian BPOs facing a mid-life crisis? (June.2006) Symphony Services opens second centre in Bangalore (June.2006) ICICI OneSource plans BPO in N Ireland (June.2006) TCS in race for UK-based BPO Vertex (June.2006) Australian bank considering offshoring of jobs to India (June.2006) Aviation designs power IT outsourcing (June.2006) Pharma BPOs: Next big opportunity (June.2006) Savvion to tie up with TCS for BPM services (June.2006) IT cos take BPO arms into their fold (June.2006) BPOs need to change strategy, say experts (June.2006) US businessmen keen on Bihar (June.2006) Capgemini to hire 5000 more in India (June.2006) BPO bull run may see new verticals taking charge (June.2006) Raman Roy's Quatrro to buy FSS BPO (June.2006) India's top 15 BPO companies (June.2006) Accenture to double headcount in India (June.2006) TCS eyes big outsourcing deals in FY07 (June.2006) English preferred subject, courtesy BPO firms (June.2006) Sutherland Global Services to open shop in Kerala (June.2006) Australian Customs may offshore to India (May.2006) Faster outsourcing to India needed: Deloitte (May.2006) Nipuna mulls centres in Far East, Eastern Europe (May.2006) Animation industry seeks govt aid (May.2006) IBM's staff in Indian backoffice unit jumps 3-fold (May.2006) Globsyn wins contract from Amex BPO (May.2006) Nebraska steals India's BPO thunder (May.2006) Are BPO pros enjoying high wages? (May.2006) Now, BPOs dock at Tier III cities (May.2006) Animation industry faces talent crunch (May.2006) Envox signs agreement with Servion (May.2006) Sundaram's BPO arm to hire 200 more (May.2006) BPO firms enter 3G (May.2006) Scandent to link up with Cambridge (May.2006) LPOs here head for consolidation (May.2006) HTMT launches Philippine subsidiary (May.2006) Tulip IT Services: Soldiering on to conquer IT frontiers (May.2006) Medical transcription industry poised for growth (May.2006) Videocon plans 25,000-strong BPO unit (May.2006) Maples opens $12-m facility in Chennai (May.2006) Indian outsourcing firm Wipro buys Okemos company (May.2006) Philippines Aims To Secure $10 billion from Outsourcing (May.2006) Dell, HP execs describe life beyond PC rivalry (May.2006) Infy terms Capco acquisition report a rumour (May.2006) EBS acquires US-based IMG for nearly $7m (May.2006) LogicaCMG to increase headcount by 1,000 (May.2006) Export led growth to propel ITES sector (May.2006) Indian IT, BPOs gain US cos support (May.2006) Infy ex-honcho to lead 3i's BPO drive (May.2006) IT, BPO co workers find new ally in UK trade union (May.2006) ‘Offshoring now is a fait accompli’ (May.2006) Anti-Indian call centre ad dumped (May.2006) Infosys Chief Mentor urges for improvement in infrastructure (May.2006) Talisma to go public to raise funds (May.2006) Zensar in KM World's list (May.2006) India to take up UK academic jobs (May.2006) Esquire Systems launches its first offshore dev centre (May.2006) Secova, Ultralink announce merger (May.2006) Who says a BPO job is easy? (May.2006) Behaviour to count in BPOs (May.2006) R Systems selected to support medical information system (May.2006) Wow! Working in BPOs got healthier (May.2006) Bankers oppose RBI move to outsource clearing operations (May.2006) British investment body to launch Mumbai office (May.2006) Amway looks at outsourcing options (May.2006) More women burn midnight oil: Study (May.2006) Just 10% of fresh graduates fit the bill for BPO sector (May.2006) Sierra Atlantic wins Malaysia's largest port deal (May.2006) Indiatimes awards: Wipro BPO is co of the year (May.2006) Cisco Releases Next-Gen Connector to Microsoft CRM (April.2006) India Fast Becoming Financial Research Hub (April.2006) Ex- Infosys team raises funds for outsourcing co (April.2006) BPO jokes top humour charts (April.2006) 25% to 2.5%: Army recruitments fall to BPOs (April.2006) Cognizant eyes BPO buyout (April.2006) 'India most ideal BPO destination' (April.2006) Now, BPOs beckon men in uniform (April.2006) firstRain gears up to tap Indian human capital (April.2006) Delhi creates maximum jobs in India (April.2006) Talisma wins 68 new customers (April.2006) Pak set to hijack desi BPO talent (April.2006) Dutch HR major Randstad to expand in India (April.2006) IT city bounces back to normalcy (April.2006) Simbiosys Bio to set up KPO arm at Bangalore (April.2006) BPOs giving the best shot on Hire St (April.2006) NewUK law points at attempts to regulate outsourcing: Nasscom (April.2006) Indians to train Pakistan's BPO staff (April. 2006) Polish your tongue (April. 2006) British MPs support outsourcing jobs to India (April. 2006) Organised rental firms click well with BPOs (April. 2006) New law not to hurt Indian BPOs, says UK (April. 2006) TPI Ramps Up India Team (April. 2006) BPOs now hire temporary workers (April. 2006) Recruitment BPOs aren't making waves (April. 2006) Now, Pak woos desi BPO veterans (April. 2006) Aviva to offshore more jobs to India (April. 2006) EDS makes open offer for MphasiS (April. 2006) Integreo is now Zavata (April. 2006) Intelenet plans buys abroad (April. 2006) BPO jobs just a click away (April. 2006) Chennai: India's hottest BPO destination (April. 2006) Nasscom, Dutch agency sign outsourcing pact (April. 2006) Integreon plans facility in London (March. 2006) Infy wants closure on Progeon by mid-'06 (March. 2006) Infosys to bring Progeon into its fold (March. 2006) Genpact to go abroad, hire 3000 (March. 2006) Indiatimes BPO Awards set to roll (March. 2006) Citigroup ready to exit Progeon (March. 2006) BPO job mela today: 6 firms set to take you on board (March. 2006) Techbooks eyeing buys in India, US (March. 2006) US Tech for `hybrid' sourcing model (March. 2006) Fraudulent staff rising in BPOs! (March. 2006) KPO firms pitch on desi growth option (March. 2006) Kanbay, Pegasystems to deliver BOM soln (March. 2006) Naina Lal Kidwai's now HSBC CEO (March. 2006) Nipuna CATI centre in Bangalore (March. 2006) Casual sex? BPOs not only to blame (March. 2006) Genpact eyes BPO jobs in Europe (March. 2006) BPOs take care of your career too (March. 2006) Unisys sets outsourcing shop in China (March. 2006) Rural BPOs as happy as their staff (March. 2006) TCS nears big BPO deal with Citigroup (March. 2006) Merrill arm picks up 5.5% in Scandent (March. 2006) Nasscom taking BPOs to new towns (March. 2006) Working in BPOs? Good, but stay anchored (March. 2006) Lason India implements BPO curriculum (March. 2006) CBay to buy US firms for $25 mn (March. 2006) ITeS salaries rise by close to 18% (March. 2006) 24/7 Customer sets up delivery centre (March. 2006) Bank of America sets up BPO centre in Hyderabad (March. 2006) RPO firms gearing up to bring hiring solutions in India (March. 2006) Outsourcing equity research (March. 2006) Prudential to move 80 jobs to India (March. 2006) After India Inc, courts take to outsourcing printing needs (March. 2006) Take a trip to campus to set up R&D centres (March. 2006) Daylight saving: BPOs uncork the bubbly (March. 2006) IBM launches business solution centre (March. 2006) Satyam launches offshore unit for Invista (March. 2006) BPO staff splurging on Dalal Street (March. 2006) US outcry on outsourcing may die down (March. 2006) BPOs may go, KPOs to stand strong (March. 2006) India's growing middle class seen as a key market (March. 2006) Power-cuts plague Pune IT units (March. 2006) EU starts globalisation fund to support outsourcing-hit workers(March.2006) 'BPO hype in India exaggerated and unrealistic' (March. 2006) MNCs prefer Indian BPO cos: E&Y (March. 2006) ICICI OneSource: Nurturing your dreams of a global career (Feb. 2006) New policy on IT, ITeS soon: Chidambaram (Feb. 2006) Outsourcing decisions now highly qualitative’ (Feb. 2006) Data security is crucial for BPO growth (Feb. 2006) Integreon appoints Chernikeeff senior VP of Europe ops (Feb. 2006) IT sector eyeing trade pact with US (Feb. 2006) Captive BPOs not to be taxed (Feb. 2006) BPO clients chant value-added mantra (Feb. 2006) Wake-up call for India's IT firms (Feb. 2006) Goa woos call centre cos (Feb. 2006) Europe challenges US in BPO market (Feb. 2006) Manpower crunch jolts IT & BPOs (Feb. 2006) Prez throws IT cos a challenge (Feb. 2006) NASSCOM 2006 show comes to an end (Feb. 2006) Indian BPOs spaced out! (Feb. 2006) Outsourcing from Europe looks strong (Feb. 2006) Keeping your eyes open to integration (Feb. 2006) BT to raise India outsourcing, plans R&D centre (Feb. 2006) BPO sector must gear up for role changes: study (Feb. 2006) Raman Roy targets BPOs in trouble (Feb. 2006) Six Sigma is new mantra in IT, BPOs (Feb. 2006) BPOs visiting biz schools for talent (Feb. 2006) Outsourcing: Killing the Competition (Feb. 2006) Indian business scenario set for more outsourcing (Feb. 2006) Nasscom launches database of IT, BPO pros (Feb. 2006) `IT sector may need $2.6 b to train 1 m professionals in 3 yrs' (Feb. 2006) Women BPO staff get karate crash course (Feb. 2006) Indian IT sector to top $36 billion in '06 (Feb. 2006) BPOs eye non-voice areas (Feb. 2006) Techbooks to hire 2,000 pros (Feb. 2006) IT majors see revenue per employee take a beating (Feb. 2006) Lionbridge has facility for Aveva in Chennai (Feb. 2006) Now the blind too can work in BPOs (Feb. 2006) BPOs wire up to tax havens (Feb. 2006) HCLT to strike a mega insurance deal (Feb. 2006) Captive BPOs tap third-party biz to grow (Feb. 2006) Interview with India's Mr BPO (Feb. 2006) Technopolis to be a 'green' IT park (Feb. 2006) Walk in with your CV, walk out with a job (Feb. 2006) Bank of America sets up BPO centre in Hyderabad (Feb. 2006) Kolkata calling (Feb. 2006) ‘India set to become global EPO & KPO hub’ (Jan. 2006) Sutherland to start BPO ops in Kerala (Jan. 2006) IT services for retailers: Infy competes globally (Jan. 2006) ICICI’s BPO arm goes on a hiring spree in Kolkata (Jan. 2006) Dell to open fourth call centre in India: CEO (Jan. 2006) India to get 60% US legal jobs by '10 (Jan. 2006) Software Industry Boom in Kerala Now ; Technopark to get extended (Jan) Why Bank of America banks on BPO (Jan. 2006) KARVY carves a space in TPO (Jan. 2006) Select BPOs cash in on high-end jobs (Jan. 2006) IT and ITeS cos determining property trends (Jan. 2006) Need consultants for outsourcing biz (Jan. 2006) Kodak Health to make India outsourcing hub (Jan. 2006) BPO industry should meet customers' expectations' (Jan. 2006) Syndicate Bank, first public sector banks to enter the BPO segment (Jan. 2006) BPOs push up PC sales (Jan. 2006) 3,500 more BPO jobs coming (Dec. 2005) BPO employees are not made of nuts and bolts, treat them well (Dec. 2005) `Automated software to revolutionise BPO sector' (Dec. 2005) HP beefs up security for employees (Dec. 2005) JP Morgan plans to hire 4,500 graduates in India (Dec. 2005) Call centre software on pay-per-use (Dec. 2005) Punjab earmarks Rs 10,000 crore for ITeS (Dec. 2005) India's still the best BPO destination: A T Kearney (Nov. 2005) Staff crunch, high cost threat to BPO (Nov. 2005) HSBC to hire 3,000 in Kolkata (Nov. 2005) BPO is more than just a stopgap option (Nov. 2005)